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Unlike conventional regression testing of network design software, this team used a different approach: They tested QoS features not in isolation, but in conjunction with the many other features that typically would be deployed within a large enterprise environment. For example, QoS tools were enabled simultaneously with availability tools, multicast tools, and security and encryption tools. The objective was to make the tests as representative of real-life enterprise environments as possible
The results from these extensive tests were summarized and published in late 1999 as the QoS Design Guide. This document quickly became one of the most downloaded technical documents ever published by Cisco. Customers finally had not only the tools to achieve convergence of their voice and data networks, but also the verified network design software to do so with confidence
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