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This chapter briefly reviewed the fundamental concepts of network audits, such as IntServ and DiffServ; the categories of QoS tools that exist, and why they are categorized in this way; the Modular QoS CLI that pulls together the use and configuration of various QoS tools, making it clearer how and where they interact; the QoS Baseline; and Automatic QoS Cisco initiatives. This chapter also introduced the QoS Baseline 11 classes of traffic, including the less-than best-effort Scavenger class
You are now ready to get into the principles of QoS design and then review salient details of the QoS toolset. Chapter 2, "QoS Design Overview," introduces QoS design principles and objectives. Chapters 3 through 9 provide a more in-depth discussion of the various QoS tool categories, the specific tools in each, and how and where these should be applied. Chapters 10 through 16 provide design examples of how these tools are deployed in specific types of network audits
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